Privacy Policy

At Vital Balance TH, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter or educational resources
• Communicate with us via email or phone
• Participate in surveys or feedback forms

This information may include:

• Name and contact information (email address, phone number)
• Demographic information
• Preferences and interests related to wellness topics
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website information

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our educational services
• To respond to your inquiries and provide customer support
• To send you educational content and wellness information
• To improve our website and services
• To analyze usage patterns and optimize user experience
• To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, such as:

• Web hosting and maintenance services
• Email marketing platforms
• Analytics services

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request information about the personal data we hold about you
• Correction: You can request that we correct any inaccurate information
• Deletion: You can request that we delete your personal information
• Opt-out: You can unsubscribe from our communications at any time

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than Thailand. We ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.